Great Example of Self-Management and People Who Care

This past weekend Delmarva experienced yet another winter snow storm that affected our production and left us scrambling to close the month and take care of our customers.  While everyone everywhere at INI stepped up and helped out we had two at DPC that really went “above and beyond” to make sure our customers and production employees were taken care of.  Recognizing Monday was going to be a “snow day”  Jaclyn Fuller and Toni Hewes, on their own, decided they better go into work on Sunday to close the month and do all the “prep” work for the next two days.  Adjusting print and work schedules, calling customers, invoicing jobs, doing mail files, contacting employees who would be affected by the storm and completing as much of the “upfront” production that they could to keep work flowing. 

They did a great job and we thank them for their initiative and more importantly how much they care about our company and customers!    

…and from one of our customers affected by the snow storm!

 

Good morning Tom,

I just wanted to let you know that Jaclyn has certainly gone above and beyond for our newspaper, The Delmarva Farmer. She is always so great to work with.

We had some delivery issues yesterday because the post office here in Easton didn’t have anyone to take the paperwork for our March 4th edition. Jaclyn was in touch with us (our office was closed) to make sure we knew about this issue and let us know each step of the way what was happening.

I just wanted to let you know how much we appreciate her.

 

Thanks,

Megan