By Katrina Elsken
Okeechobee News
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| "Miss Jean" McNeely |
The Okeechobee News has a secret weapon in octogenarian Jean McNeely.
Even the most irate customers are disarmed by her smile.
"Most people are very nice," said "Miss Jean," who has worked in the newspaper's front office for six years. "Sometimes they are a little upset when they first come in.
"Like all of us, they have bad days. I apologize for what they may think is wrong," she said. "Usually after a few minutes, they calm down.
"Whether it's a newspaper article they're upset about, or they didn't get the paper, or if their paper was wet, we all have to vent occasionally.
"Most people just want someone to listen, to validate that they have a legitimate complaint," she said. "Then they do calm down."
Miss Jean, who recently added some advertising duties to her work at the front desk, said she came out of retirement to work at the newspaper office.
"My last employment was as a sales analyst at Dupont in Iowa," she said. "I retired from there at the age of 56 and traveled around the United States in a motor home with my husband for 20 years."
She eventually bought a home in Okeechobee to be close to her son.
At the age of 76, she started work for the Okeechobee News.
"I tease the girls that I retired at 56 and returned to work at 76," she said, adding that she recommends that retirement plan.
"After my husband died, I was at loose ends," she explained. "I needed something to do. I like to meet people. I like to talk on the phone."
She said before working for Dupont she was employed as a receptionist and a bookkeeper.
"All of my experience had been along that line," she said. "I enjoyed it. It couldn't have been a better choice."
Her traveling days are not over.
"I still love to travel, but I can't be on the go all the time," said Miss Jean, who has visited every state in the union except Alaska (she's going next year!). She said she and her husband always talked about taking a boat trip on the Mississippi River and she would still like to do that.
She said her children want her to retire in 2012, when they plan to retire and move to Hot Springs Village in Arkansas.
"But I'm not ready to retire again," she added, explaining that she is in good health and enjoys her work.
"In six years, I haven't taken a single sick day -- for 82 that's not bad!" she said.